Terms of service

Welcome to KAWAII KOI! These Terms and Conditions ("Terms") govern your use of our website, products, and services. By accessing or purchasing from KAWAII KOI, you agree to these Terms. Please read them carefully. If you do not agree, please do not use our services.

This website is operated by Shanghai Furui Moyin Technology Co., Ltd. under authorization for the KAWAII KOI brand, whose brand rights are owned by Shanghai Qimeng Xinghe Technology Co., Ltd.

1. Eligibility and Age Recommendations

Some KAWAII KOI products are designed for specific age groups, and age recommendations will be clearly marked on the product page. By purchasing products with age recommendations, you confirm that the intended user meets the specified age requirement.

2. Products and Usage

Our card games and related products are for personal, non-commercial use only. You agree not to reproduce, distribute, or resell any part of our products without written permission. Users are responsible for reviewing product details and age recommendations to ensure suitability.

3. Orders and Payment

  • Pricing: All prices are in USD and are subject to change without notice.
  • Payments: We accept PayPal/Visa/Mastercard/American Express/Discover. Payment must be completed at checkout.
  • Order Modifications/Cancellations: Orders can be modified or canceled only if they have not yet shipped. Contact us at info@kawaiikoi.us.

4. Shipping and Delivery

Orders are generally processed within 2 business days. Shipping timelines vary by location. KAWAII KOI is not responsible for delays caused by third-party carriers or other external factors.

5. Returns and Refunds

We want you to be satisfied with your purchase. If you are not completely satisfied, you may request a return within 30 days.

  • Eligible Items: Items must be in original condition and unopened.
  • Non-Returnable Items: Products opened or used may not be eligible for return, especially those with specific age recommendations.
  • Refunds: Approved refunds will be credited to the original payment method after inspection.

6. Intellectual Property Rights

All text, images, designs, and other content on the KAWAII KOI website have been carefully selected or created by us. Some of the content is original and is protected by copyright and trademark laws. You agree not to use our content without authorization.

7. Disclaimer and Limitation of Liability

KAWAII KOI is not responsible for any misuse of products, including those with specific age recommendations. Our liability is limited to the amount paid for the product. We are not liable for any indirect or incidental damages.

8. Privacy Policy

We are committed to protecting your privacy. For information on how we handle your personal data, please refer to our Privacy Policy.

9. Amendments to Terms & Conditions

KAWAII KOI reserves the right to modify these Terms at any time. Updated terms will be posted on this page, and continued use of our services constitutes acceptance of these changes.

10. Contact Information

For questions or concerns about these Terms, please contact us at:

KAWAII KOI
Email: info@kawaiikoi.us

By using KAWAII KOI’s website and purchasing our products, you acknowledge and agree to these Terms & Conditions.